Simonton Windows

2013 Windows and Patio Doors Satisfaction Study Ratings

Overall Satisfaction: This score is based on how consumers rate their overall satisfaction with windows and patio doors used in residential projects.
Operational Performance and Durability: This score is based on how customers rate their satisfaction with the noise insulation properties of product, ease of cleaning, energy efficiency, ease of use/operation, weather tightness of products and durability of their windows/patio doors.
Appearance and Design Features: This score is based on how customers rate their satisfaction with the variety of interior and exterior color/finish choices offered, appearance/finish of hardware, decorative details offered, variety of sizes and shapes, and security features.
Warranty: This score is based on how customers rate their satisfaction with the warranty on their windows/patio doors.
Price: This score is based on how customers rate their satisfaction with the price paid for the products and services they received from window / patio door manufacturers.
Repair and Replacement: This score is based on how customers rate their satisfaction with the ease of requesting/scheduling repair service, availability of replacement parts, and responsiveness of service provider.
Simonton
Power Circle Ratings Legend
Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power awards.